PRIVACY POLICY

Privacy Policy

Welcome to the privacy policy for www.rwb.global, a website operated by RWB Media Limited (RWB), a company registered in England and Wales with company number 13807416.

  1. IMPORTANT INFORMATION
  2. THE DATA WE COLLECT ABOUT YOU
  3. HOW IS YOUR PERSONAL DATA COLLECTED?
  4. HOW WE USE YOUR PERSONAL DATA
  5. WITH WHOM WE MAY SHARE YOUR PERSONAL DATA
  6. DATA SECURITY
  7. DATA RETENTION
  8. 8. COOKIES
  9. YOUR LEGAL RIGHTS
  1. IMPORTANT INFORMATION

PURPOSE OF THIS PRIVACY POLICY

RWB respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights and how the law protects you.

This privacy policy aims to give you information on how RWB collects and processes your personal data through your use of this website, when you sign up to our newsletter, or any other service, or register and/or attend one of our events. However you interact with us, we will process your personal data in accordance with this Privacy Policy and Applicable Law. 

In this Privacy Policy:

  • “you” and “your” means you, the person interacting with us
    • “website” means the www.rwb.global website
    • “Applicable Law” means:
  • to the extent the UK GDPR applies, the law of the United Kingdom or of a part of the United Kingdom which relates to the protection of Personal Data
  • to the extent the EU GDPR applies, the law of the European Union or any member state of the European Union to which RWB is subject, which relates to the protection of Personal Data,

where “UK GDPR” has the meaning given to it in the Data Protection Act 2018 and “EU GDPR” means the General Data Protection Regulation ((EU) 2016/679), as it has effect in EU law

  • “legitimate interest” means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us

By visiting our website, subscribing to receive our newsletter, or any other service, registering for our events or interacting with us in any other way, we will process your personal data in accordance with this Privacy Policy and Applicable Law. 

DATA CONTROLLER

RWB Media Limited is the data controller and responsible for your personal data (collectively referred to as “RWB”, “we”, “us” or “our” in this privacy policy).

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

CONTACT DETAILS

If you have any questions about this privacy policy or our privacy practices, please contact our DPO in the following ways:

Full name of legal entity: RWB Media Limited.

By email: privacy@rwb.global

By post: 11 The Green, Richmond, Surrey TW9 1PX.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

We keep our Privacy Policy under regular review.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We may update this Privacy Policy from time to time on the website. You may request an updated Privacy Policy by contacting privacy@rwb.global. 

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites or applications and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

  1. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name and title.
  • Contact Data includes email address, postal address, business information, including your role or profession, and telephone numbers.
  • Technical Data includes internet protocol (IP) address, time zone setting and location, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your role or profession or other business information, feedback and survey responses, posts and other content you have submitted to us or submitted in relation to us or our events. If you attend a badged event, we may collect data about your activity and engagement at the event, including exhibitors and sponsors.
  • Usage Data includes information about how you use our website, event platform, products and other services.
  • Communications Data includes publicly available information including name, job title, social media and contact business email address and/or phone number so we can send you information about our events and services using our legitimate interest to do so pursuant to Applicable Law. You can ask us to stop sending such communications at any time by using the unsubscribe links in the footer of the email or by contacting us directly at privacy@rwb.global.

INFORMATION WE RECEIVE FROM THIRD PARTIES

We may collect information about you from third parties we work with in order to provide the services you request from us, e.g. we may use third parties to provide a digital event platform, assist us with our event registration (digital and live) and payments. Such third parties may collect information directly from you on our behalf. 

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

CHILD PERSONAL DATA

We do not knowingly collect any data in relation to children under 13. Our website and services are only intended for persons over the age of 16.

IF YOU FAIL TO PROVIDE PERSONAL DATA

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

  1. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your identity and contact details by filling in forms or by corresponding with us by phone, email or otherwise. This includes personal data you provide when you:

  • apply to attend our events or for our products or services
  • subscribe to our services or publications
  • request marketing information to be sent to you
  • enter a competition, promotion or survey; or
  • give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy  for further details.

  • technical data from analytics providers such as Google based outside the EU.
  • contact and transaction Data from providers of technical, payment and delivery services, such as InEvent for the purposes of processing your registration for one of our event.

 

  1. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. We may use your information for the following purposes, depending on our relationship:  

EVENT/SALES ENQUIRIES

To provide you with information that you have requested from us, in relation to our events and other services (e.g. on-demand content and newsletters).

Legal Basis for processing your personal data: by requesting information from us, you consent to us using your personal data for the purposes of communicating and providing such information to you.  

EVENT ORGANISATION/ADMINISTRATION

We use sponsor, exhibitor, delegate or speaker personal data to plan our events and undertake any other relevant administrative action, e.g. invoicing, providing customer support in relation to the event, and general administration of the relevant event and your attendance.  

As part of your registration to our Events (Digital and Live) we offer online networking and content and your registration data will be passed to the provider of our networking app to enable the creation of an account on its platform.

During engagement with a digital event or networking platform, you are likely to engage in various activities, including attending the event sessions, visiting sponsor and exhibitor virtual booths, downloading content and, as a result, we may collect, collate and share your personal information and data about your various interactions. 

Legal Basis for processing your personal data: to enable us to undertake our contractual obligations to you, to provide the event services to you.

Where your data has been given to the platform provider, your data will be protected by the platform provider and not used for any other purpose. You have the right to access your data, edit or delete using the tools provided by the relevant platform/app.

ANALYSING EVENT EXPERIENCE

We assess our attendees’ in event experience (live and digital) by means of any apps you have activated/signed up to, and by allowing your badge to be scanned by sponsors, exhibitors and staff at our events.  We use this information for analytics, and to understand how to improve our events and enhance the experience for those attending, sponsoring, exhibiting and speaking at our events. 

Legal Basis for processing your personal data: It is our legitimate interest to monitor the location and engagement of our attendees at our events.  

BADGE SCANNING 

Where you allow your badge to be scanned by an exhibitor or sponsor at one of our events your contact details will be transferred to the exhibitor or sponsor.

Legal Basis for processing your personal data: By allowing your badge to be scanned, you are consenting to your personal data be given to the exhibitor or sponsor.  If you do not wish for your information to be passed on in this way, or at all, please do not allow your badge to be scanned. The use of your details by an exhibitor or sponsor or any other third party will be in accordance with its own privacy policy and is not covered by this Privacy Policy. 

MARKETING

We keep in contact with you about other similar events or services of ours that may be of interest to you, send you newsletters, offers or other marketing emails about our news, events and services that may be of interest or for research purposes after an event you have attended to analyse the effectiveness of our products and offerings to you.

Depending on the nature of your interaction with us and Applicable Law, you may have given us your consent by opting in or we may be entitled to rely on your implied consent or legitimate interests to market to you. 

You will always be able to amend your marketing preferences and opt out of future marketing. 

Legal Basis for processing your personal data: It is our legitimate interest to keep you up to date with similar events of ours you have attended or exhibited at in the past.  Where we rely on legitimate interests in this way, we will always provide  unsubscribe options/preference management tool on all marketing or research information we send you. 

RECORDINGS

Photos and videos may be taken at our events, which may feature delegates, speakers, sponsors or exhibitors. Where we have taken photos and videos at our events that feature you as a delegate, sponsor or exhibitor, to the extent permitted by Applicable Law, such photos and videos may be used for promotional or, where applicable, commercial purposes. You have the right to withdraw the consent you have given at any time. This will not affect the lawfulness of any processing carried out by the Company before you withdraw your consent

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above, if and where this is required or permitted by law.

  1. WITH WHOM WE MAY SHARE YOUR PERSONAL DATA

In certain circumstances we may share your personal information with:   

  • Selected third parties that we work with, where necessary, in order to provide services to you, as requested.  These include: IT and marketing technology host suppliers, web and data hosting providers, emailing platforms, ad servers, logistics and general service contractors, event registration partners, sales platform providers, communication tool providers, stand designers/builders/fitters, suppliers of sponsorship/marketing/PR collateral and other event collaboration partners. Where we use such third parties, we enter contracts which ensure that the third party is under an obligation to provide at least the same level of data protection as we do
      
  • We may share your personal information with third parties (Potential Acquirers and Commercial Partners) in the event of a sale, merger, acquisition, partnership, joint venture, collaboration, or negotiations related to the same with respect to all or part of our business.
      
  • Our events are sponsored by third party sponsors and partners, as listed and updated from time to time on this page. Having conducted a Legitimate Interest Assessment, we have reasonably determined that you have registered for our Events because you are interested in the content and the contributions of our sponsors and partners and your rights and interests under Applicable Law are not outweighed by our commercial interest in sharing your personal data and the data subjects’ rights. As a result, we will share your details with our sponsors and partners. The sponsors’ and partners’ use of your personal data will be in accordance with their privacy policy and is not covered by this Privacy Policy.

Legal Basis for processing your personal data: It is our legitimate interest to share your details with (a) third party service providers, (b) Potential Acquirers and Commercial Partners, and (c) our Sponsors and Partners. Where we rely on legitimate interests in this way, we will always provide unsubscribe options/preference management tool on all marketing or research information we send you.

  1. DATA SECURITY 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access we cannot always guarantee the security of information sent over the internet.

  1. DATA RETENTION

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements

  1. COOKIES

We use cookies to ensure that you get the most out of our site. Cookies are small text files which we store on the device you use to access the site. Cookies allow us to monitor your use of the software and simplify your use of the site. For example, a temporary cookie is also used to keep track of your “session”. Without that temporary cookie (which is not stored after you quit your browser) you would have to log on every time you access a new page. 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

  1. YOUR LEGAL RIGHTS

Applicable Law gives individuals the right to be able to access and control their information. We will always enable you to exercise the rights provided by Applicable Law.

You have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following situations:
  • if you want us to establish the data’s accuracy 
  • where our use of the data is unlawful but you do not want us to erase it
  • where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims
  • you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.