Agenda
Shaped by previous delegates, Retail Without Borders is focused on providing an educational forum where retailers and ecommerce innovators can share, discuss and collaborate on ideas to accelerate online success.
This two day ecommerce event will introduce marketplace platforms from around the world and share case studies from successful online retailers as part of panel and keynote discussions.
CHECK OUT OUR AGENDA
TRACK 1 | DAY 1
9:30 – 9:50
Direct to Consumer 2.0
Daniel Finley, CEO, Debenhams
10:00 – 10:40
Cross Border Sales: Unlocking Global Growth
Judith McElhinney Ecommerce Specialist, Department for Business and Trade
David Murray, Market Manager, Unineed
Michael Joules, Head of Marketplaces, Pertemba
Patrick Kelly, COO, Chalkys.com
Moderator: Tracy Cordova Director of Marketplace, Walmart
David Murray, Market Manager, Unineed
Michael Joules, Head of Marketplaces, Pertemba
Patrick Kelly, COO, Chalkys.com
Moderator: Tracy Cordova Director of Marketplace, Walmart
10:50 – 11:10
The Best Strategies to Navigate Cross Border Marketplaces
Dex van Hofwegen, Director of Sales EMEA, Channel Engine
TRACK 2 | DAY 1
9.55 – 10.15
Marketplaces, Innovation & Value. The Race Beyond Efficiency
Nick Wilsher, Director, NRW Ventures
10.25 – 11.05
Fulfilment by Marketplaces
Moderator: Danail Deltchev,Technology Director, Hemi Connect
Pete Harris, CEO, Warehow
Stewart Ireland, VP of logistics, Secret Sales
Zornitsa Dobreva, Head of Services, Autofixa
Cameron Lennon, Sales Director Europe-UK, Getida
Pete Harris, CEO, Warehow
Stewart Ireland, VP of logistics, Secret Sales
Zornitsa Dobreva, Head of Services, Autofixa
Cameron Lennon, Sales Director Europe-UK, Getida
Coffee break
11.30 - 12.10
Making Our Packaging Fully Accessible For The First Time - Courtesy Of The Accessible QR Code
Sarah Masters, Head of Digital Marketing Europe & UKI, Unilever
Marc Powell, Accessibility, Innovation Lead, RNIB
Caspar Thykier, Co-Founder & CEO, Zappar
Moderator: Mark Hewitt, Brand and Digital Transformation Partner, CEC
Marc Powell, Accessibility, Innovation Lead, RNIB
Caspar Thykier, Co-Founder & CEO, Zappar
Moderator: Mark Hewitt, Brand and Digital Transformation Partner, CEC
12.20 - 12.40
Global Expansion - Challenges and Opportunities
Håkan Thyr, Chief Revenue Officer, Fruugo
Lunch Break
13.40 – 14.30
Navigating the Challenges of Selling Cross Border into the EU
Joeri Groenewoud, Vice President of Sales, Global-e
Jim Herbert, CEO, Patchworks
Dr Angelos Karsaris, Professional Services Director / Partner, Avask,
Alex Tucker, VP eCommerce, THG Ingenuity
Susan Roe, International Trade Specialist, Ecommerce Trade Commission
Moderator: Emma Jones, Lead - Digital Commerce Alliances and Retail & Luxury Strategic Partnerships, Department for Business and Trade
Jim Herbert, CEO, Patchworks
Dr Angelos Karsaris, Professional Services Director / Partner, Avask,
Alex Tucker, VP eCommerce, THG Ingenuity
Susan Roe, International Trade Specialist, Ecommerce Trade Commission
Moderator: Emma Jones, Lead - Digital Commerce Alliances and Retail & Luxury Strategic Partnerships, Department for Business and Trade
14.40 - 15.00
Reframing Marketplace Acessibility in 2023
Mike Adams, CEO, EnableAll
Moderator: Tom Panton, CEO, Canopey
Moderator: Tom Panton, CEO, Canopey
15.10 - 15.50
Bring More of your Money Home: The A to Z of FX
Andrew Lansiquot, Relationship Manager, Worldfirst
Jacob McQuoid, Head of Business Development and Commercial Services, Avask
Moderator: Pete Harris, CEO, Warehow Limited
Jacob McQuoid, Head of Business Development and Commercial Services, Avask
Moderator: Pete Harris, CEO, Warehow Limited
16.00 – 16.20
Revamping Your Online Business: Mastering Ecommerce Re-platforming for Success
David Meakin, Head of Partnerships & Solution Engineering, Shopline
Mirror Maison
Mirror Maison
16.30 - 17.10
Starting and Scaling a Global Marketplace
Gary Pelissier, Global Lead for Marketplace Product, Stripe
Moderator: Nick Wilsher, Director, NRW Ventures
Moderator: Nick Wilsher, Director, NRW Ventures
Track 1 | Day 2
09.40 – 10:00
How Marketplaces Can Prepare For A More Sustainable Future
Tom Panton, CEO, Canopey
10.10 – 10.40
Driving Impact Through Innovation: How Emerging Technologies are Transforming Marketing Strategies and Preparing Brands for Tomorrow
Riccardo Scotti di Uccio, Head of Emerging Platforms, Meta
Isabel Perry, VP of Innovation, DEPT Agency
Maria Koutsoudakis, Brand Director, Vodafone
Moderator: Michael Bayler, Co-founder and Principal, Decisionality
Isabel Perry, VP of Innovation, DEPT Agency
Maria Koutsoudakis, Brand Director, Vodafone
Moderator: Michael Bayler, Co-founder and Principal, Decisionality
10.50 – 11.10
How AI is revolutionising the Global Trade Compliance Industry
Tom Panton, CEO, Canopey
Coffee Break
11.30 – 11.50
Peak Season, Peak Performance: Maximize your Performance this Holiday Season
Ralph Aoun, Marketing Manager, Meta
12.00 – 12.50
Unlocking the Potential and Exploring the Synergy of Mobile, Social and AI
Mollie Pearse, Head of Marketing | EMEA , Meta
Oliver Yonchev, CEO, Flight Story
Lucas Perraudin, Founder, Mula Digital
Deepak Anand, General Manager, Shopline
Jennifer McCloskey, Senior Manager, Global Government Affairs and Public Policy, Google
Moderator: Emma Jones, Lead - Digital Commerce Alliances and Retail & Luxury Strategic Partnerships, Department for Business and Trade
Oliver Yonchev, CEO, Flight Story
Lucas Perraudin, Founder, Mula Digital
Deepak Anand, General Manager, Shopline
Jennifer McCloskey, Senior Manager, Global Government Affairs and Public Policy, Google
Moderator: Emma Jones, Lead - Digital Commerce Alliances and Retail & Luxury Strategic Partnerships, Department for Business and Trade
Lunch Break
14:00 – 14:40
Growing your International Sales with Confidence: Payments and Compliance
Jacob McQuoid, Head of Business Development and Commercial Services, Avask
Henry Hatton, Head of Sales, World First
Haroon Mohammed, Senior Business Development Manager, Worldline
Moderator: Chrystalla Spire, Event Producer, RWB
Henry Hatton, Head of Sales, World First
Haroon Mohammed, Senior Business Development Manager, Worldline
Moderator: Chrystalla Spire, Event Producer, RWB
14.50 - 15.10
Down the Back of the Sofa: Finding Cash and Efficiencies in a Modern Amazon Business
Cameron Lennon, Sales Director, Europe, Getida
Pete Harris, CEO, Warehow
Pete Harris, CEO, Warehow
15.20 - 16.00
Future of Marketplaces
Francisco Campos, Chief Operations Officer, Onport | FARFETCH Group,
Håkan Thyr, Chief Revenue Officer, Fruugo
Moderator: Tom Panton, CEO, Canopy
Håkan Thyr, Chief Revenue Officer, Fruugo
Moderator: Tom Panton, CEO, Canopy
Coffee Break
11.25 – 11.45
Why Brands Struggle in Today's China
Josh Gardner, CEO, Kung Fu Data
11.55 – 12.35
How to Navigate the Tax Maze to Enable Cross Border Success
Moderator: Zoe Feller, Partner, Bird & Bird
Rob Janering, VAT Partner, Crowe
Caroline Brown, Legal Director, Bird & Bird
Andy van Esdonk, Counsel, Bird & Bird
Rob Janering, VAT Partner, Crowe
Caroline Brown, Legal Director, Bird & Bird
Andy van Esdonk, Counsel, Bird & Bird
12.45 - 13.05
From Merchandising to Universal Storytelling: Winning Strategies for International Success
Alan Small, Head of EMEA Business Development & Partnerships, Wish
Lunch Break
14:00 – 14:20
Why Transitioning to a Sustainable and Ultimately Circular Economy is Inevitable and How Everyone Can Participate and Be Rewarded
David Friedrichs, CEO, Cerqular
14.30 - 15.10
Fabulous Fulfilment: Going Global
Moderator: TBC
Claire Prance, Commercial Director, SEKO
Dan Corbett, VP Sales EMEA, Auctane
Zornitsa Dobreva, Head of Services, Autofixa
Giorgio Vitale, Director of eCommerce, SEKO
Claire Prance, Commercial Director, SEKO
Dan Corbett, VP Sales EMEA, Auctane
Zornitsa Dobreva, Head of Services, Autofixa
Giorgio Vitale, Director of eCommerce, SEKO
15.20 – 15.40
Streamlining Efficiency and Synergy through Comprehensive Integration
Danail Deltchev, Technology Director, Hemi Connect
15.50 – 16.15
Expectations of Online Shoppers: Today, Tomorrow and Beyond
Habib Ansari, Country Head, UK, Worldline
Track 2 | Day 2
9.55 - 10.15
Second Hand Doesn’t Mean Second Best – Creating A Winning Customer Experience In The Second Hand Market
Moderator: Zornitsa Dobreva, Head of Services, Autofixa
Lucy Peacock, Head of Pre-loved Fashion, eBay
Lucy Peacock, Head of Pre-loved Fashion, eBay
10.25 – 11.05
A Deep Dive Into The Delivery Solutions
Moderator: Pete Harris, CEO, Warehow
Dan Corbett, VP Sales EMEA, Auctane
Dan Corbett, VP Sales EMEA, Auctane
Coffee Break
11.25 – 11.45
Retail Media: Advertising’s Fastest-growing Revenue Opportunity
Emmet Geaney, BD Director, Moloco
11.55 – 12.35
Accelerating Your Brand's Marketplace Sales And Marketplace Expansion
Moderator: Tom Panton, CEO, Canopy
Alan Chester, VP Commerce, Luzern
Allen Yu, Strategic Partner Consultant, Zalando
Alan Chester, VP Commerce, Luzern
Allen Yu, Strategic Partner Consultant, Zalando
12.45 – 13.05
Many Happy Returns: The Art Of Painless Returns
Al Gerrie, CEO, ZigZag Global
Lunch Break
14.00 -14.20
AI and Automation changing CS and Customer Experience
Moderator: Michael Bayler, Co-founder and Principal, Decisionality
Brendan Hughes, Chief Commercial Officer, eDesk Insight
Brendan Hughes, Chief Commercial Officer, eDesk Insight
14.30 – 15.10
The Changing Role of Marketplace Operators
Moderator: Robert Turner, Partner, Bird & Bird
Rebecca O’Kelly-Gillard, Partner (Intellectual Property), Bird & Bird
Heather Catchpole, Associate (Data Protection), Bird & Bird
Jon Goldsworthy, Partner (Employment), Bird & Bird
Rebecca O’Kelly-Gillard, Partner (Intellectual Property), Bird & Bird
Heather Catchpole, Associate (Data Protection), Bird & Bird
Jon Goldsworthy, Partner (Employment), Bird & Bird
15.20 - 15.40
Social Commerce and the Creator Evolution
Ben Muir, Founder & Head of Marketing, Unsociable Agency
15.50 - 16.10
Winning on China's Dynamic Marketplaces: 3 Key Strategies for Success
Jonathan Travers-Smith, Founder and CEO, Hot Pot China