Frequently asked questions
Retail Without Borders is the leading online marketplace conference, drawing together the world’s most influential international ecommerce platforms with the biggest names in global retail to help accelerate online growth.
Focused on delivering an insightful and educational content, Retail Without Borders has become a must-attend event for brands and retailers looking to expand their international presence, having introduced over 30 leading global marketplaces, welcoming more than 110 speakers and attracting in excess of 1,000 retail delegates.
Retail Without Borders is predominately attended by key decision makers in retailers looking to expand their online and/or international revenue. During the 2018 conference 93% of retail delegates were considered decision makers, with 31% at CEO or Director level.
This is the right event for you if you want to find out more about online marketplaces, how to grow your online sales and how to simplify international selling.
Retail Without Borders is a one day conference and exhibition. The day is split into four parts, each separated by a networking break. Throughout the day there is a combination of keynote presentations, panel sessions by retailers and marketplaces, marketplace pitch sessions and roundtable discussions.
To view full agenda for 2019 click here.
Retail Without Borders has plenty of time for networking. We have factored in three networking breaks throughout the day as well as opportunity to network during registration and throughout the post conference drinks reception.
If you are interested in meeting with a marketplace one-on-one, please get in touch with a member of our team who would be delighted to set up meetings for you either during the event or on one of the days around the event.
Retail Without Borders will be held at QEII Centre, Broad Sanctuary, Westminster, London, SW1P 3EE
The venue is highly accessible via public transport with the closest tubes stops being Westminster (District & Jubilee) and St James Park (District). The QEII Centre is also within walking distance of Charing Cross, Victoria and Waterloo stations.
Buses 11, 24, 53, 77a and 88 all stop at Parliament Square. The QEII Centre is just to the west of the square, directly opposite Westminster Abbey.
To purchase tickets for Retail Without Borders, visit our attend page where you will be able to select the type and number of tickets you wish to purchase. This will then take you through to our Eventbrite page where you will be able to complete your order by filling in the online form.
If you have been given a discount code for Retail Without Borders, please make sure you enter your code in the ‘promotional code’ box in the top right corner of the form before selecting your tickets. The discount will automatically be deducted from the price of the ticket, and you can continue with your purchase.
Retail Without Borders is a ticketed event. If you wish to bring a colleague or peer with you to the event then need to register and purchase a ticket online. All delegate passes will be checked on entry.
Once you have purchased a ticket for Retail Without Borders we do not accept refunds, so please make sure you are able to attend the event before purchasing. However, if you are unable to make the event but would like a colleague or peer to go in your place you can request a ticket transfer by getting in touch with one of our team – please visit the contact page for more details.
On the morning of Retail Without Borders, you will need to pick up your delegate pass from our reception desk in the foyer of the QEII Centre – you will need this pass before you will be able to enter the event.
Since there might be a number of events going on on the day, look out for the Retail Without Borders signs above the desk. The team will be wearing purple lanyards, and will register you before providing you with your delegate pass.
You can find the Retail Without Borders agenda on our site here – please note the agenda is subject to change until the final weeks before the event. On the day of the event, you will also be given a delegate bag, which will include a conference programme where you will find a copy of the final agenda.
Refreshments are provided throughout the day at Retail Without Borders. You will be welcomed with tea, coffee and breakfast upon arrival; there will be a further two tea and coffee breaks throughout the day (one mid-morning and the other mid-afternoon); a full lunch is provided; and you are invited to join us for post conference drinks and nibbles.
We do our best to cater for all dietary requirements and provide a range of food and drink options throughout the day. However, if you do have a specific requirement, please make a note of this when you purchase your ticket or get in touch with one of the team directly. On the day, the catering staff will put aside your requested refreshments to avoid it being consumed by another delegate, so please ask them directly to retrieve it for you.
The is a fully attended cloakroom at Retail Without Borders on the ground floor of the QEII Centre. You can leave coats, scarf, overnight bags etc. in this space, however the centre takes no liability for loss of articles. Please ask a member of the reception team for directions on the day.
There is no formal dress code for Retail Without Borders, although most delegates tend to show up in business casual.
Retail Without Borders is a full day conference and in order to get the best out of the event we recommend attending for the full day. However, we understand that you are busy, so if there are specific sessions you want to drop into throughout the day you are more than welcome to join at any point.
You can plan your day by checking out the agenda.
All presentation materials will be made available with a few days post event. You will be invited to complete a short survey to provide feedback on the event, and once this has been completed you will be sent the materials directly.
There are a wide number of affordable hotels around the Westminster area, as well as slightly further afield which can be easily accessed by public transport. You can find more information about the QEII Centre’s recommended hotels here: https://qeiicentre.london/hotels/
If you are speaking at Retail Without Borders you will be sent a pack of information outlining all the key information for the day, including what materials to provide. This would include a speaker profile, company profile, speaker photo, company logo and any presentation materials you will be using. We request that you send any profiles, photos or logos over straight away, so that they can be published on our conference website. Typically we would ask for any presentation materials to be submitted at least a week before the event to allow the AV technicians time to ensure all presentations are properly formatted and videos play smoothly.
Please note we usually have around 40 speakers per event, so prompt submission is greatly appreciated to ensure we have time to check all materials.
If you are a sponsor or marketplace and want to deliver materials to the QEII Centre, you will need to send the items to the loading bay between 08.00 – 17.00, Monday to Friday. All deliveries must be clearly labelled with the details below:
ATTENTION OF: Stuart Dummond
DELIVERY ADDRESS: Queen Elizabeth II Centre, Storey’s Gate, Loading Bay, Westminster, London, SW1P 3EE
EVENT NAME: Retail Without Borders
EVENT DATE: Thursday 15th March, 2018
C/O: Jenni Day
EVENT ROOMS: Churchill & Pickwick
NUMBER OF ITEMS: 1 of 1 (amend as appropriate)