In a nutshell, can you describe how Valpak helps it’s customers?
We offer simple solutions to complex environmental problems and works closely with our customers to ensure the most personalised service possible.
What makes your company stand out from its competitors? Why such customers choose you?
We deliver exactly what we say we will deliver, we don't make false promises and our integrity is very important to us. We are also the longest running scheme with over 20 years of experience for our customers to benefit from!
Which international markets are you seeing the biggest demand for your services and why do you think this is?
It would depend on the service! We deal with global environmental issues and different regions require different attention.
What are your company's requirements for becoming a customer?
We deal with companies that are legally obligated under environmental regulations and those who are working towards environmental CSR goals.
How is your company looking to grow and adapt your product offering in this ever changing ecommerce landscape?
We work with our customers to design tools like the Valpak Insight Platform to ensure the most tailored and up-to-date service. We strongly believe in using co-creation to benefit our entire membership.
What do you think will be the next big thing in ecommerce and why?
Artificial Intelligence learning consumer habits, though already huge, is set to completely alter the way that the market view ecommerce.
Why did you want to be a part of Retail Without Borders?
We were excited by an event for an industry that we deal with which has specific compliance needs.
What are you most looking forward to at Retail Without Borders London 2019?
We are looking forward to meeting everyone!