Tmall

Tmall

WHY SELL ON TMALL:

Tmall.com has become the largest B2C shopping site in China (accounting for over 50% of China’s B2C market) and the premier destination for high-quality products, catering to increasingly sophisticated Chinese consumers. Tmall.com is particularly renown for guaranteed authentic brand-name products: only brands with a registered trademark can open a flagship store with the marketplace.

HOW TO SELL ON TMALL:

Only companies with local in-country business operations with a Chinese retail business license can sell on Tmall.com. Sellers on Tmall.com are required to have at least three years of retail activities, or a sufficient local expenditure, to gain traction in the China’s market.  Imported goods must comply with the China Inspection and Quarantine requirements. Tmall accepts only cargo import model.

SHIPPING AND RETURNS ON TMALL:

Tmall.com applies seven days “no question asked” policy for returns and refunds for its customers. To sell on Tmall.com, sellers must have a local warehouse with on-the-ground operations to reach consumers quickly as Tmall.com’s rules impose a traceable delivery fulfilled within 72 hours from the order placement.

TMALL PROMOTIONAL TOOLS:

Tmall customers are both male and females, and the dominant age group is 25 to 45. A variety of marketing services are available that can be tailored to budgets and related requirements to reach the target efficiently.

TMALL FEES:

Tmall.com costs can be broken down into three categories: annual fee of 30,000 or 60,000 Yuan and a deposit of 50,000 or 150,000 Yuan. On top of these charges, sellers are subjected to a sale commission from 2 to 5%. Tmall also applies a Technology and service fee: this fee is dependent upon the merchant’s registered primary category and is refundable if certain conditions are met.

FIND OUT MORE ABOUT SELLING ON TMALL:

If you are interested in selling on Tmall, get in touch with Pentagon – the marketplace experts focused on accelerating your global online success.

Related resources

DISCLAIMER: The content on this page is updated regularly, based on the latest marketplace information supplied. However, if you want specific details around marketplace seller requirements,  please get in touch with the marketplace directly. We do not accept liability for any inaccuracies on this page. Sample Text

Key Information

URL:
www.tmall.com/
Year founded:
2008
Main country of operation:
China
Countries of operation:
Hong Kong, Macau and Taiwan
Active listings:
TBC
Registered users:
400 million
Monthly visitors
233 millions
Main product categories:
Fashion (40%), 3C Digital (22%) Home (17%), Beauty (4%), Food (3%), cars and spare parts, alcohol, furniture
Currency accepted:
Chinese Yuan
Payment methods accepted:
Alipay, major credit and debit cards
Marketing tools:
Exclusive marketing and promotional opportunities, social media (WeChat, Sina, Weibo)
Shipping:
Orders must be shipped (traceable) within 72 hours of order placement
Returns:
Within 7 days upon receiving the product
Fees:
Annual fee: 30K or 60K RMB Deposit: 50K or 150K RMB Commission: 2-5%
Newsletter subscribers:
TBC
App downloads:
Google Play: 288
Facebook fans
n/a - 1,227,0281 fans on Sina Weibo

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