RWB LONDON TICKETS ON SALE

27-28 FEBRUARY 2020

Queen Elizabeth II Centre | Broad Sanctuary | Westminster | London SW1P 3EE

OVERVIEW

Retail Without Borders (RWB) strives to remove the complexity of selling into new markets by providing insight and intelligence to empower and equip key decision makers.

If you’re looking to boost your brand awareness and leverage cutting-edge thought leadership from ecommerce experts, join us at Europe’s largest online marketplace conference.

Now brought to you across two days, RWB 2020 will enable you to learn how to accelerate your global online sales as well as hear case studies from leaders in the field of international ecommerce.

What’s more, if you are looking to take your business to the next level by expanding your global proposition, RWB gives you the opportunity to network with leaders across the sector.

#RWB2020

WHY ATTEND?

RWB 2020 will bring together:

  • Thought-leadership from ecommerce experts across two days at the QEII Centre in the heart of London
  • 2,000 high calibre, engaged delegates focused on international expansion
  • Opportunities to pitch your questions directly to global marketplace experts
  • An agenda packed with networking and Q&A opportunities while bringing you cutting edge insights in the sector from circular economy to cryptocurrency
  • Tools to drive international ecommerce success
  • Breakfast, lunch and reception drinks across two days included in your ticket

AGENDA

Shaped by delegate insights, Retail Without Borders strives to remove the complexity of selling into new markets by providing insight and intelligence to empower and equip key decision makers.

This two-day ecommerce event will enable you to network with global marketplaces and hear case studies from successful online retailers as part of panel and keynote discussions.

FLEMING ROOM - Thursday 27 February 2020

08:30-09:30
REGISTRATION AND BREAKFAST

09:30-09:40
Welcome to Retail Without Borders
Laurence Guy, CEO, We Are Pentagon Group

09:40-10:10
The Rise and Fall...and Rise Again
Gerald Ratner, Former Chairman and CEO, Ratners

10:10-10:40
PANEL | The Future of Ecommerce
Naji El-Arifi, Head of Innovation, Wunderman Thompson Commerce
Michael Valdsgaard, Founder, London Dynamics
Peter Janes, CEO and Founder, Shieldpay
Kevin Flynn, Director of Retail Strategy, ThoughtWorks
Nelson Castellanos, Director of Strategic Partnerships, Cover Genius
Jatin Bhurabhai, Ecommerce Consultant, Department for International Trade (DIT)

10:40-11:00
Sell Successfully Online in Germany with real.de
Linda Hakasalo, Strategic Sales Manager, real.de

11:00-11:30
NETWORKING BREAK

11:30-11:50
eBay 2020 Vision
Murray Lambell, VP of Trading, eBay UK

11:50-12:10
ZigZag Global - How to Optimise the Post-Purchase Experience
Al Gerrie, Co-founder and CEO, ZigZag Global

12:10-12:30
Securing High Value Transactions for a Winning Ecommerce Team
Peter Janes, CEO and Founder, Shieldpay

12:30-13:00
PANEL | Embedding Compliance in Business Operations
Laura Rimmer, International Compliance Team Leader, Valpak
Lorna Leaver, Engagement Manager, GS1 UK
Willem Wellinghoff, Chief Legal and Compliance Officer, Shieldpay
Chrystalla Spire, Group Legal Counsel, We Are Pentagon Group

13:00-14:00
LUNCH BREAK

14:00-14:20
Is the Traditional Retail Business Model Dead?
Paul Martin, UK Head of Retail, KPMG

14:20-14:40
Catch.com.au - Australia's Most Exciting Marketplace Story
Talia Lederman, Strategic Partnerships & Category Manager, Catch.com.au

14:40-15:10
PANEL | European Fashion: Latest Trends and Analysis
Simon Irwin, Director of Director of Equity Research, Credit Suisse
Vincent Cotte, Director of Marketplace, Business Development and Outlet, La Redoute
Barney Willis, Sales Director, We Are Pentagon Group
John Taylor, CEO, action.ai

15:10-15:30
The Cross-Border Mobile Commerce Opportunity with Wish
Katherine Sara, Product Manager, Wish

15:30-16:00
NETWORKING BREAK

16:00-16:30
PANEL | The Sun Never Sets on Peak Trading: 365 Days of Shopping Events Around the World
Sarah Jones, CEO and Founder, Sprii
Håkan Thyr, Chief Revenue Officer, Fruugo
Claudio Lombardo, VP of Crossborder Ecommerce, TiendaMia
Cas Paton, CEO and Founder, OnBuy.com
Claire Muir, Commercial Director - Fulfilment and Contract Logistics, SEKO
Katherine Sara, Product Manager, Wish

16:30-16:50
AI Chatbots Without Borders
John Taylor, CEO, action.ai

17:15-19:30
DRINKS RECEPTION

WHITTLE ROOM - Thursday 27 February 2020

08:30-09:30
REGISTRATION AND BREAKFAST

10:10-10:40
WORKSHOP | Mastering Amazon Trading Success via CBT
Graham Broughton, Co-Founder and Managing Director, Storesome
Zornitsa Dobreva, Retail Director, We Are Pentagon Group
Danny McMillan, Host, Seller Sessions

10:40-11:00
FIRESIDE | Accelerating Accessibility: Reaching Untapped Consumer Markets
Mike Adams OBE, CEO, Purple
Dilyana Gramadarova, Head of Strategic Partnerships, We Are Pentagon Group

11:00-11:30
NETWORKING BREAK

11:30-13:00
Marketplace Speed-Dating
Catch
Fruugo
La Redoute
Fnac
Azneo
Cdiscount
Yahoo! Japan Shopping
eBay
Sprii
TheMarket
Rakuten France
TiendaMia
Wish
About You
Real.DE
OnBuy.com
Hepsiburada

13:00-14:00
LUNCH BREAK

14:00-14:20
FIRESIDE | Catching the Attention of Japanese Consumers
Maria Arteaga, Head of Business Development, SoftBank Telecom Europe Ltd.
Dilyana Gramadarova, Head of Strategic Partnerships, We Are Pentagon Group

14:20-14:40
Cdiscount - Selling with the French Ecommerce Leader
Sixte Aronio De Romblay, Deputy Head of Cdiscount Marketplace, Cdiscount

14:40-15:00
FIRESIDE | Establishing Inclusivity Within Global Online Trading
Fabian Stächelin, International Consultant, ITC
James Howe, Senior Adviser International Marketing, Branding and e-Commerce, ITC
Polina Valcheva, Head of Marketplace, Azneo

15:00-15:20
Rakuten Ichiba - The Largest Ecommerce Site in Japan
Yuko Oki, Managing Director, Global Business Development and Partnership, Rakuten

15:30-16:00
NETWORKING BREAK

16:00-16:15
Sparking Trade in France with Fnac
Julie Buonore, Head of Partnerships & Content, Fnac
Romain Friess, Head of Business Development, Fnac

16:15-17:15
WORKSHOP | The Future of Logistics: Innovation, AI and Automation - Sponsored by ZigZag Global
Al Gerrie, Co-founder and CEO, ZigZag Global
Krish Iyer, Head of Industry Relations and Strategic Partnerships, ShipStation
Syed Ali Ridha Madihid, Chief Operations Officer and Co-Founder, Janio Asia
James Brindley, National Account Manager, Naqel Express
Jayson Nelson, National Sales Manager (United Kingdom) MENA, Naqel Express

17:15-19:30
DRINKS RECEPTION

FLEMING ROOM - Friday 28 February 2020

08:30-09:30
REGISTRATION AND BREAKFAST

09:30-09:50
Alibaba - Leading Ecommerce Trends in China
Jack Peters, Business Development Director, UK, Nordics and Netherlands, Alibaba Group

09:50-10:10
TheMarket - Discovering New Zealand's Digital Marketplace Future
Mark Gray, Senior Partnership Manager and Head of Cross Border Trade, TheMarket

10:10-10:30
FIRESIDE | Growing Global in a Mobile, Connected World
Bruna Zacka, Product Marketing Manager, Facebook
Dilyana Gramadarova, Head of Strategic Partnerships, We Are Pentagon Group

10:30-10:45
Storesome - Powering the Platform Revolution
Graham Broughton, Co-Founder and Managing Director, Storesome

10:45-11:00
Sprii - Championing Mum and Baby Brands in the Middle East
Sarah Jones, CEO and Founder, Sprii

11:00-11:30
NETWORKING BREAK

11:30-11:50
Brand Your Way into China
Josh Gardner, Co-Founder and CEO, Kung Fu Data


11:50-12:10
Taking the Ecommerce Experience to the Next Level with London Dynamics
Michael Valdsgaard, CEO and Founder, London Dynamics

12:10-12:30
Survival in Retail: Courage or Comfort?
Barjis Chohan, Founder, BARJIS

12:30-13:00
PANEL | From Buying More, to Consuming Less - How Can Retail Address the Paradox?
Patrick Eve, Managing Director, ZigZag Global
Marina Wegorek, Founder, ProYOUth Nutrition
Joe Metcalfe, Founder, Thrift+
Wendy Showdon, Founder, TheFoodMarket.com
Barjis Chohan, Founder, BARJIS
Jahan Haroon, Product Lead – Head of CodeWorks, Gemserv

13:00-14:00
LUNCH BREAK

14:00-14:20
Ecommerce Opportunities in Southeast Asia
Syed Ali Ridha Madihid, Chief Operations Officer and Co-Founder, Janio Asia

14:20-14:50
PANEL | Tips to Streamline Payment Solutions Internationally
Aaron Rossi, Head of Partnerships, Payoneer
Sanja Kon, CEO, Utrust
Tom Squire, Group Commercial Director, Shieldpay
Paul Simms, VP, Adyen
Graham Broughton, Co-Founder and Managing Director, Storesome

14:50-15:10
How to Reach Japanese Consumers with Yahoo! Japan Shopping
Nanako Aramaki, Japanese Market Consultant, SoftBank Telecom Europe Ltd.

15:10-15:30
Fruugo - Delivering Cross Border Sales Growth for Retailers
Tony Preedy, CCO, Fruugo

15:30-16:00
NETWORKING BREAK

16:00-16:20
FIRESIDE | Common Barriers Facing UK Companies Who Want to Grow Internationally via Ecommerce & Support Available from DIT
Tom Dixon, Ecommerce Specialist, Department for International Trade (DIT)
Dilyana Gramadarova, Head of Strategic Partnerships, We Are Pentagon Group

16:20-16:40
Expanding Your Online Presence with One of the Fastest-Growing Marketplaces in the World
Cas Paton, CEO and Founder, OnBuy.com

16:40-17:00
How to Sell Efficiently to South America
Claudio Lombardo, VP of Crossborder Ecommerce, TiendaMia

17:00-17:20
How to Reach Today’s Young Online Fashion Consumers in Germany and Across Europe
Thomas George, Marketplace Project (Integration) Manager, About You GmbH

17:20-17:30
Closing Retail Without Borders
Laurence Guy, CEO, We Are Pentagon Group

WHITTLE ROOM - Friday 28 February 2020

08:30-09:30
REGISTRATION AND BREAKFAST

09:30-09:50
Hepsiburada – Turkey: The New Market and Sourcing Power
Gökhan Aydın, International Expansion Director, Hepsiburada

10:00-11:00
WORKSHOP | eBay – Connect Your Brand to Millions of Buyers Around the World - Sponsored by eBay
Giovanni Mautone, Merchant Integrations and Solutions Lead, eBay Europe
Helen Riley, Acquisiton Manager, eBay
Kumaran Adithyan, Trading Director, eBay UK
Jonathan Naughton, Head of Sales, We Are Pentagon Group

11:00-11:30
NETWORKING BREAK

11:30-13:00
Marketplace Speed-Dating
Alibaba
Catch
Fruugo
La Redoute
Fnac
Azneo
Cdiscount
Yahoo! Japan Shopping
eBay
Sprii
TheMarket
Rakuten France
TiendaMia
Wish
About You
Real.DE
OnBuy.com
Hepsiburada

13:00-14:00
LUNCH BREAK

14:00-14:20
How Can Retailers Use Ecommerce as an Essential Lever for Growth? Case Study with Rakuten France
Romain Roy, Head of B2B Sales, Rakuten France

14:20-14:35
Pentagon - Cross Border Expansion the Easy Way
Zornitsa Dobreva, Retail Director, We Are Pentagon Group

14:35-14:55
Fearless Online Expansion: OLPRO's Journey
Daniel Walton, Managing Director, OLPRO Ltd.

14:55-15:15
FIRESIDE | Selling Profitably: Sanity Over Vanity
Mark Batty, International Ecommerce Consultant
Barney Willis, Sales Director, We Are Pentagon Group

15:30-16:00
NETWORKING BREAK

16:00-16:20
La Redoute - Leading French Fashion and Home Concepts
Vincent Cotte, Director of Marketplace, Business Development and Outlet, La Redoute

16:20-16:40
Azneo - The Footprint for Ethical Ecommerce
Polina Valcheva, Head of Marketplace, Azneo

16:40-17:00
Going Cross-Border with Newegg: How to Reach Over 40 Million Customers in 80 Countries
Neil Tunbridge, Newegg


EVENT SPEAKERS

RWB is Europe’s largest online marketplace conference which sees key decision makers from leading brands and retailers, connecting with ecommerce platforms and suppliers with the aim to find new solutions to accelerate global online success.

If you would like the opportunity to speak at RWB please email us at rwb@rwb.global

Gerald Ratner

Former Chairman and CEO
Ratners

Gerald Ratner is a businessman whose fall from grace was one of the most spectacular ever seen in our times. The 'gaffe' that was voted the worst mistake of all time forced him to leave his business. Ten years later he started again and he now speaks in a humourous and erudite manner on his mistakes and what we all can learn from them. Gerald Ratner is a businessman whose fall asdasd from grace was one of the most spectacular ever seen in our times. The 'gaffe' that was voted the worst mistake of all time forced him to leave his business. Ten years later he started again and he now speaks in a humourous and erudite manner on his mistakes and what we all can learn from them.
Barjis Chohan

Barjis Chohan

Founder & CEO
BARJIS

Entrepreneur and founder of an award-winning London-based design company, Barjis's journey into business is ground-breaking, inspirational and in many ways ordinary - but not for a girl from her background. She formed the BARJIS luxury fashion label, bringing together eastern modesty with western prints, creating a brand that was unanimous success.

Murray Lambell

VP of Trading
eBay UK

Murray Lambell is Vice President of Trading at eBay UK, responsible for sales and operations across one of eBay’s strongest markets worldwide. Attracting over 24 million British buyers a month, Murray oversees each of eBay.co.uk’s 11 key verticals, from Fashion to Electronics and Home & Garden, ensuring that the sites 200,000 small businesses have the tools they need to thrive in today’s digital landscape. Previously at British Airways, Murray started working at eBay Europe in 2008 managing customer loyalty and retention before moving into business selling strategy.

Jack Peters

Business Development Director, UK, Nordics and Netherlands
Alibaba Group

Jack Peters joined Alibaba as Business Development Director in 2016. He is responsible for overseeing growth in the UK, Nordics and Netherlands regions, working with companies to enter the Chinese market and reach the 674 million annual active consumers on Alibaba's platforms. He has a wide and extensive background in retailing, having worked, prior to Alibaba, in senior director roles at both Blokker and Aldi, as well as larger-listed companies such as Metro. Though his expertise is primarily in business development, Jack has broad experience across other areas of business, ranging from strategy to operations.

Aaron Rossi

Head of Partnerships
Payoneer

Aaron has worked in the ecommerce space for 5 years now, with a focus on providing payments and fintech solutions that enable online marketplace sellers to expand internationally and grow their business. In his current role as Head of Partnerships at Payoneer, Aaron works closely with marketplaces and service providers to leverage complementary product offerings and improve the eco-system for sellers.

Sanja Kon

CEO
UTRUST

Sanja is a senior digital executive with more than 12 years’ experience in delivering sustainable revenue growth for multinationals within the E-Commerce and Fintech industries. As the VP of Global Partnerships at Utrust, Sanja's main focus is to partner with key international players to improve the accessibility of digital assets. Prior to Utrust, Sanja headed multiple international roles at PayPal and eBay, including Head of Marketplaces for PayPal UK and Head of Partnership for eBay Europe. Sanja is a speaker at international conferences, sharing her vision on how the digital landscape impacts consumer’s behaviors.

Naji El-Arifi

Head of Innovation
Wunderman Thompson Commerce

As Head of Innovation, Naji focuses on solving problems in new, creative ways for businesses in a digital-first world. With a background in Product Management and Innovation, he has worked with a great variety of companies and start-ups including DFS, Domestic & General, Sainsbury’s, Shop Direct Group, Audi, Lloyds Bank, Kobalt and BP, demonstrating how mobile and connected devices can solve industry challenges.

Michael Valdsgaard

CEO and Founder
London Dynamics

Building a truly inspiring case for the power of augmented reality in retail was a major challenge, at least until Michael Valdsgaard pioneered one of the most successful immersive AR platforms ever launched, IKEA Place, the award winning application launched in collaboration with Apple. Today, Michael Valdsgaard is applying his 25+ years’ experience in retail, technology and customer experience to London Dynamics, an innovative provider of solutions aimed at enabling the long-awaited AR revolution for retail. Michael holds degrees in psychology, business and technology from Niels Brock, Denmark.

Jahan Haroon

Product Lead – Head of CodeWorks
Gemserv

Jahan has designed and delivered disruptive change across a number regulated industries. He leads the RegTech product development within Gemserv and is passionate about the role that consumers, regulators and marketplaces will play in solving the challenges we face today.

Sixte Aronio De Romblay

Deputy Head of Cdiscount Marketplace
Cdiscount

For three years now Sixte has been joining Cdiscount, a French leading e-commerce platform providing more than 20 million unique visitors per month with a wide range of 65 million products.
As part of the marketplace executive team at Cdiscount, he manages the business focused on technical product categories, through a network of 12.000 international and French marketplace merchants.
Prior to that, Sixte spent more than 10 years in strategy consulting and e-commerce industry across Europe and the United States.

Paul Martin

Chairman Global Retail Group & UK Head of Retail
KPMG LLP

An experienced international business professional with over 15 years’ experience in advisory, research and analytics focussed on the retail and consumer goods sectors. Paul was previously the Group Managing Director at Planet Retail. He has also worked in the retail sector for T-Mobile Stores in Germany in Merchandising & Store Operations. Paul co-chairs the KPMG/Ipsos UK Retail Think Tank as well as the European Retail Think Tank Next Generation Retail. He teaches retail best practice for GS1 the global retail standards organisation and is a regular event speaker and press commentator on the sector.

Kevin Flynn

Director of Retail Strategy
ThoughtWorks

An experienced senior leader within the European Digital and Retail sectors, I am hugely passionate about change, technology and achieving great business and consumer outcomes. His role at ThoughtWorks sees him work with the leadership teams at Retail & Consumer clients to develop propositions which enable them to fully leverage the benefits of technology in this rapidly changing business climate. ThoughtWorks sees a Consumer sector at a tipping point, where digital is no longer limited online but instead crosses every aspect of the value chain. This, in turn, sees unprecedented opportunity to both secure today's business and, more critically, start exploring the new opportunities which will represent the business of tomorrow. Both challenges requiring companies to build new capability in strategy, design and technology, to enable them to rapidly adapt to change rather than be unseated by it. Prior to ThoughtWorks, he worked in a range of leadership roles in Strategy, Marketing and Commerce, across organisations such as Ebay, Tesco, and MFI. He also has experience in early stage startups and a number of consultancy roles, and an MBA.

Vincent Cotte

Director of Marketplace, Business Development and Outlet
La Redoute

Vincent has been in the eCommerce industry for the past 16 years. He is currently Head of La Redoute Marketplace department, overlooking the recruitment of new sellers in Fashion, Homeware and Lifestyle categories, the coaching of existing sellers and the management of innovative projects to continue developing services to La Redoute customers and sellers. Prior to La Redoute, he worked for Amazon.com, in France and in the USA, on several Retail roles in CPG categories; in Strategy Consulting; and for a leading video game company, to create Desktop and Mobile websites.

Håkan Thyr

Chief Revenue Officer
Fruugo

Håkan Thyr is Chief Revenue Officer at Fruugo. He is responsible for accelerating the growth the Fruugo marketplace and he intends to do that by helping more brands and retailers expand internationally with no risk and minimal effort. Prior to joining Fruugo, he held roles as Partnerships Director at ChannelAdvisor, COO at Firmstep and Partnerships Director at Bazaarvoice. Håkan lives in London with his wife and two teenage children. If he has any spare time, he tends to spend it rock climbing. Håkan holds an MSc from Chalmers University.

Simon Irwin

Director of Equity Research
Credit Suisse

Simon Irwin is a Director of Equity Research for Credit Suisse in London covering Retail, Online and Sporting Goods. He has been an analyst for more than 30 years, including 7 years in Hong Kong, and has been covering European Retail since 2000, at Credit Suisse, JP Morgan and BNP Paribas. Along with his colleague Szilvia Bor, they follow the largest fashion retailers (Inditex, H&M, Next, M&S), Online Retailers (Zalando, Asos and Boohoo) and Sporting Goods brands (Adidas, Puma) and distributors (JD Sports). Their research involves industry developments, social media and increasingly environmental considerations.

Bruna Zacka

Product Marketing Manager
Facebook

Bruna Zacka is a Product Marketing Manager on the Cross Border Business team at Facebook. Her work focuses on developing solutions to help connect businesses and people everywhere in the world on Facebook and Instagram where more than 1.2B users are connected to a business in another country. She has been working on advertising and monetization at Facebook for the past 6 years, occupying various roles across sales, partnerships and now, product development and marketing.

Syed Ali Ridha Madihid

Chief Operations Officer and Co-Founder
Janio Asia

After 10 over years of operations, logistics and supply chain experience working with industry giants as Fujitsu PC Asia, YCH, Expeditors and SATS Cargo in various management roles and regions, Madihid started his forray in eCommerce by joining Reebonz. He was subsequently approached by Zalora SEA to become its Regional Director of Operations and Supply Chain. In addition to his regional role, he also covered the Operations Director role in Indonesia and Singapore. Being in Zalora SEA which was part of Rocket Internet, Madihid caught the entrepreneurial bug and co- founded iCommerce Asia - an end-to-end eCommerce supply chain provider / enabler in 2016. Its operations were taken over by UrbanFox in March 2018. Using his experience from iCommerce Asia, he subsequently co-founded Janio Asia, a cross-border eCommerce platform aiming to simplify Asia’s logistics through integrating the logistics chain by establishing strategic partnerships with a wide network of quality service providers, connecting its clients with its logistics partners through its proprietary data-driven platform. Madihid heads the operations and commercial departments in Janio Asia which operates a network of up to 30 key origins and destinations globally. With his vast experience, he now also supports other ventures with regards to building up the supply chain operations process, especially in cross-border solutions and eCommerce in Asia.

Talia Lederman

Partnerships & Category Manager
Catch.com.au

Talia Lederman is the Partnerships & Category Manager at Catch Marketplace. Joining the Catch Group in July 2017, she leads the seller acquisition program through B2B partnerships as well as managing the Fashion, Accessories and Beauty Categories for Catch Marketplace. Her experience spans from business development, product sourcing and development, logistics and operations in both online retail and offline wholesale environments.

Wendy Snowdon

CEO and Founder
TheFoodMarket.com

Wendy Snowdon is the founder and CEO of TheFoodMarket.com, an online market for fine quality food, drinks and gifts. She started her career in business development, working for RealNetworks, where she forged partnerships with major record labels and broadcasters to stream live video events. Next, Wendy spent 5 years at Amazon, including managing their Books business, followed by holding management roles for 6 years at Play.com/Rakuten. She is a huge champion of marketplace platforms and supporting SMEs.

Katherine Sara

Product Manager
Wish

Katherine Sara is a Product Manager on the Wish Experience team. Katherine utilizes market and user research to grow the eCommerce business of Wish merchants in Europe, the Americas and Asia. Born and raised in Brazil, she holds a bachelor's degree in business from FAE University and an MBA from the University of Michigan Ross School of Business. Katherine has experience in product, marketing, and strategy roles for Nissan, KraftHeinz, and Adobe in Europe, the U.S., and Latin America.

Claire Muir

Commercial Director - Fulfilment and Contract Logistics
SEKO

Since 2007 Claire has been a key logistics partner to many brands and retailers; pure play and multi-channel; high end to high volume; local to global. Her background is in management and buying roles for The Body Shop, Arcadia Group and Oasis Stores followed by sourcing and sales roles for two large fashion and accessories suppliers to high street multiples and independent retailers. Working with the global Seko team, Claire uses her extensive retail and supply chain experience to help clients establish, improve and grow successful logistics operations.

Helen Riley

Acquisition Manager
eBay

Helen Riley joined ebay Fashion in 2015. Since then her role has expanded to include business development across Fashion, Beauty, Sports and Lifestyle, leading her to partner with a wide breath of businesses from FMCG to luxury fashion. In her current role as Acquisition Manager for ebay, she is responsible for the growth of global brands and high street retailers who wish to reach the platforms UK customer base of 24 million. Helen brings with her over 15 years’ experience across global fashion, retail and e-commerce including buying and merchandising roles at ASOS, Arcadia Group and Heidi Klein.

Sarah Jones

CEO and Founder
Sprii

Sarah Jones is the Founder & CEO of Sprii.com, an award-winning online shopping destination in the GCC providing ‘Everything for Mums’. Since launching Sprii.com in 2014, Sarah has become a trusted voice within the regional e-commerce space, regularly providing commentary on emerging trends, e-commerce, entrepreneurship, business and of course tech. Her ambition to grow the business into a ‘one-stop shop’ for consumer convenience has seen Sprii.com evolve from a one-person team to a multi-million dollar business with over 120 people working across the globe. Whilst also playing supermum to her two children. Sarah has been regularly featured in the regional Top Women CEO lists, as well as being listed as one of the 50 Most Influential Brits in the UAE.

Peter Janes

CEO and Founder
Shieldpay

Peter is the founder and Chief Executive of Shieldpay, quickly earning it the reputation as the world’s leading digital escrow solution that enables secure, transparent and cost-effective transactions for high-value items. Previously, Peter built a highly successful career as a sports agent with IMG, looking after the commercial activities of some of the world's most established brands and athletes. Now a serial entrepreneur, Peter also founded The Post Network, a series of media platforms that was acquired in 2010 and Shopa which was awarded the title of European start-up of the year in 2013.

Lorna Leaver

Engagement Manager
GS1 UK

With a background in retail ecommerce and specialising in marketplaces, Lorna joined GS1’s engagement team to use her experience in trading online to help sellers and marketplaces come together using industry standards to improve buying experiences for customers. She previously ran the marketplace operations for global retailers such as Mothercare, Early Learning Centre, Boohoo.com and most recently the shoe retailer Dune London.

John Taylor

CEO
action.ai

John is the co-founder and CEO of action.ai, an award-winning technology company and a pioneer in the field of artificial intelligence. Prior to action.ai, John founded a successful mCommerce startup in the UK that he took to Silicon Valley. He has worked as a strategy consultant in Europe and the US, and was a Director of the UK’s largest think tank. He holds a Masters degree and a doctorate from Oxford University and is a Fellow of the Royal Society of Arts.

Nelson Castellanos

Director of Partnerships
Cover Genius

Nelson Castellanos is Director of Strategic Partnerships - Retail at Cover Genius, one of the fastest growing insurtechs globally. In his role, Nelson is responsible for leading and executing partnerships for some of the biggest retail brands in Europe, while delivering best-in-class user experience. Cover Genius has received dozens of awards within insurance and tech circles for its patent-pending platform and global capability that ensures user-centricity throughout the entire customer journey, an approach that has led to global partnerships with, amongst others, Booking Holdings (NASDAQ:BKNG). Before Cover Genius, Nelson was responsible for business development and partnerships activity for Squaretrade across the European market.

Paul Simms

VP
Adyen

Paul has worked within the payments industry for over 20 years. Originally specialising in Fraud Prevention services, Paul has been with Adyen since 2015 with a focus on commercial roles. He has recently joined the Adyen for Platforms team which focusses on supporting Platforms and Marketplaces that wish to deliver flexible secure and International payment services to their customers…simplifying the on boarding and PSD2 requirements for marketplaces, faster payouts and broad geographical coverage.

Mark Gray

Senior Partnership Manager and Head of Cross Border Trade
TheMarket

Mark Gray, Senior Partnership Manager and Head of Cross Border Trade at TheMarket.nz, is an expert in eCommerce, Cross Board Trade and Online Marketplaces. Mark helped launch the Catch.com.au marketplace and has led teams in Digital Marketing services across Australia/New Zealand/Europe/USA/ and Asia Pacific. In his current role, Mark is responsible for managing partnerships and cross border sellers for New Zealand's newest Marketplace, TheMarket.nz Helping brands and retailers overcome the challenges of cross border expansion, merchandising, ICT partner relationships and business acquisition is where Mark spends most of his time Mark is passionate about eCommerce and helping retailers/manufacturers sell their products online. He has presented at over sixty-five industry events globally and has been an occasional guest on Sky News and The Switzer Report. Mark has also written for the Sunday Morning Herald, BWT, SmartCompany and many various and industry publications helping to educate vendors about online commerce.

Cas Paton

CEO and Founder
OnBuy.com

A highly driven and passionate entrepreneur, Cas Paton is the founder of OnBuy, the fastest-growing marketplace in the world. Having stood at OnBuy’s helm since its launch in 2016, Cas utilises his decades of business insight to identify and capitalise on opportunities to innovate and expand. Having worked closely with companies of all sizes and types, spanning everything from NATO to multinational corporations, he was expertly positioned to create a marketplace that would finally treat sellers fairly, which would benefit buyers through better pricing and product choice, ultimately creating a better eCommerce ecosystem.

Laura Rimmer

International Compliance Manager
Valpak

Laura manages the International Compliance team which offers support and advice to companies about the Packaging Waste, WEEE and Waste Batteries Regulations throughout Europe and the rest of the world. Laura’s team is responsible for managing over 1,700 data submissions internationally per year on behalf of our customers. Laura has a BA (Hons) degree in French from the University of Exeter.

Gökhan Aydın

International Expansion Director
Hepsiburada

Gökhan Aydın is International Expansion Director at Hepsiburada. Gökhan aims to deploy Turkish e-commerce sourcing power to international markets as well as expanding Hepsiburada cross border operations with international brands. Prior to joining Hepsiburada, he held roles in Finance, Retail, and manufacturing industries. Gökhan lives in Istanbul with his wife and two children.

Willem Wellinghoff

Chief Legal and Compliance Officer
Shieldpay

One of the co-founding members of Shieldpay, Willem Wellinghoff has established himself as a popular mentor and advisor for start-up and hyper-growth fintech businesses. Specialising in payments, regulation and financial crime, he is a much sought-after speaker, and was special advisor on consumer credit and debt collection regulation to the board of the Credit Services Association (CSA). Among Willem’s responsibilities as Group Chief Legal & Compliance Officer for Shieldpay is the group’s legal and compliance strategy including risk management, regulatory compliance, anti-money laundering and terrorist financing obligations.

Tony Preedy

Chief Commercial Officer
Fruugo

Tony has over 25 years’ experience of direct and digital marketing at Shop Direct Group, Otto Group and Lakeland, the award winning multi-channel Kitchenware Retailer. For the last decade he has worked on Marketing and International Business Development, including the use of Marketplaces. Tony is now Chief Commercial Officer at Fruugo.com, the global marketplace, where he is responsible for generating incremental sales for retailers that use Fruugo's unique technology to reach consumers in over thirty countries worldwide.

Josh Gardner

CEO and Co-Founder
Kung Fu Data

CEO and Co-Founder of Kung Fu Data, an ecommerce partner whose sole mission is to help brands thrive in China’s online marketplaces. He leads from deep in the trenches and operates a portfolio of successful flagship stores on Tmall and JD. Josh has helped hundreds of brand owners with China ecommerce launches and is a recognized expert in market entry, brand control and performance management. From strategy and structure to activation and optimization, he teaches the fine points of what it takes to win in China’s fast moving ecommerce space.

Jatin Bhurabhai

Ecommerce Consultant
Department for International Trade (DIT)

Jatin is the Ecommerce Specialist at DIT, developing the UK Government's digital export strategy, delivering support to UK companies, and advancing ecommerce as a mechanism to the grow the British economy. He helps large B2C brands and high-potential, fast-growing companies cultivate opportunities and achieve export success. He manages DITs strategic partnerships with global marketplaces, predominantly focussing on those in ASEAN, China and India. Additionally, he provides specialist advice to international companies who want to invest capital in the UK, supporting job growth and foreign investment into the UK. Jatin has held leadership roles in retail, ecommerce, FinTech, B2C services and technology. He was Marketing Director for a top ranked app. He was Head of Sales & Marketing for a big-data Fintech company. He helped found Groupon Goods Europe, growing it to multi-billion-dollar revenue. He also spent five years at a major TV shopping company running multiple product categories.

Patrick Eve

Managing Director
ZigZag Global

Patrick is the Managing Director of ZigZag Global, the leading returns solution that helps retailers to cut the cost, waste and friction in the returns process, whilst boosting customer experience. Previously, Patrick spent 11 years as the co-founder of TranslateMedia, a language services agency focused on ecommerce and retail. Prior to TranslateMedia, he spent 9 years in South America where he worked in finance at a global mining group and then later as co-founder at a venture capital fund focused on ecommerce and SAAS.

Neil Tunbridge

Managing Director
Newegg

Neil is currently the Managing Director and part of the founding team of the Muloot Group, specializing in client management, industry representation and brand development. Muloot is a technology services company offering a suite of e-commerce business growth tools for marketplaces and merchants. Neil is representing Newegg— the #1 global tech marketplace with more than 40 million customers in 80+ countries, along with a collection of in-house solutions for marketing, logistics, and customer service. For merchants looking to build their brand or tap into overseas markets, Newegg is the retail partner to help you get where you need to be.

Julie Buonore

Head of Partnerships and Content
Fnac

Julie has been working for Fnac Darty Marketplace for the last 3 years, the 2nd ecommerce destination in France. Started as a business developer to help on-board new sellers on the platform on key categories.
She has now been in charge of Partnerships and Marketplaces’ Catalogues for 2 years making sure Fnac is working with the right partners and publish great content on its websites for its sellers and customers.

Tom Dixon

Ecommerce Consultant
Department for International Trade (DIT)

Tom is an Ecommerce Specialist within the E-Exporting programme at DIT, developing the UK Government's digital export strategy, delivering support to UK companies, and advancing ecommerce as a mechanism to the grow the British economy. He helps large B2C brands and high-potential, fast-growing companies cultivate opportunities and achieve export success. He manages DITs strategic partnerships with global marketplaces. Tom has held various ecommerce focused roles for the last 10 years working with start-ups, SMEs and large international brands. Tom has a passion for ecommerce technology and has a strong background in growing brands digitally.

Thomas George

Marketplace Project (Integration) Manager
About You GmbH

5+ years of experience in Business Development, Logistics & Procurement, Ecommerce strategy, Project & Product Management etc. across various geographical regions including Europe, Middle East Asia and India. He holds an Engineering degree from Kannur University, India and an MBA from Hochschule Bremen, Germany. He was a co-founder of a tech, training & consulting startup in India, category head for Telecom procurement in Middle East Asia, strategy, operations, product and project manager in Europe. He always actively engages in cross-border e-commerce domain.

Mark Batty

International Ecommerce Consultant

Mark has an extensive international ecommerce experience, built up over 17 years in the retail industry. Country Director Germany & Rest of World at Boden for the last five years, he was responsible for leading the growth of direct business in Germany, France & Australia, as well as launching international marketplaces including Zalando in Europe and Tmall in China. Prior to this, Mark worked at ASOS, initially heading up their international growth in the US, Australia, France & Germany and then in the last 18 months launching their local websites in Russia and China.

Marina Wegorek

Founder
ProYOUth Nutrition

Founder of ProYOUth Nutrition, a start-up business that develops innovative range of sports nutrition for youth athletes and active children. Prior to this Marina spent 15+ years within Financial Sector and held positions including Head of Customer Proposition, Head of Entrepreneurship Strategy and Director of Enterprise and Community, where she spearheaded key differentiator propositions for RBS and Natwest. In 2014 Marina was the voice of Entrepreneurship at No 10 Downing Street roundtable discussion on start-up support. Her work was recognised through an accolade for Innovation in Supporting Enterprise at the Financial World Innovation Awards for Natwest.

Krish Iyer

Head of Industry Relations and Strategic Partnerships
ShipStation

Krish is a shipping and supply chain executive with more than 17 years of industry experience with companies including FedEx, Pitney Bowes, Neopost, and now ShipStation. An expert in cross border ecommerce, international fulfillment, and supply chain technology, Krish is often quoted in publications such as The Wall Street Journal, New York Times, DC Velocity, Logistics Management, and Business News Daily. He is currently the Head of Industry Relations and Strategic Partnerships for ShipStation where he is focused on long-term relationships between ecommerce merchants and ecommerce marketplaces.

Tom Squire

Group Commercial Director
Shieldpay

As Shieldpay’s Group Commercial Director, Tom is on the frontline of customer delight, not only overseeing all commercial activities in the business, but a pioneer in the digital payment space. A chartered accountant with over eight years’ experience within the Big 4 as well as smaller accountancy firms, Tom specialised in private equity and infrastructure M&A, joining the Techstars accelerator and ultimately Shieldpay in 2017. By driving and developing Shieldpay’s growth-focused global commercial strategy for the marketplace, banking, and legal sectors, Tom has spearheaded the positioning of the group as the leader in marketplace payment security.

Al Gerrie

CEO and Founder
ZigZag Global

Al is CEO and Founder of ZigZag Global, and former head of Multichannel at Mountain Warehouse and OFFICE, with over 20 years experience in retail and ecommerce. Al was a retailer for many years on marketplaces running his own electronics business before moving into consultancy and software development. Al has extensive experience of marketplaces, delivery and courier models and technical integrations, ecommerce fulfilment needs with third party logistics providers. Al has worked with multiple retailers helping them to scale internationally.

Fabian Stächelin

International Consultant
ITC

Fabian Stächelin has dedicated his career to developing e-commerce in emerging countries. Following 7 years at eBay's European and Emerging markets team he has moved on to consult international organizations such as the UN and the World Bank. Fabian Stächelin is the driving force behind the strategic partnership linking eBay and the International Trade Centre - a joint UN and WTO agency - to provide small businesses in emerging markets with access to global e-commerce. He has been a promoter of e-commerce as a meaningful vehicle to foster economic empowerment and progress globally and has led projects in Morocco, Kenya and Central America. Currently he is focused on a pilot project in Central America aiming at connecting women owned SMEs to global markets via eBay. Fabian Stächelin holds a M.A. in International Relations from the Graduate Institute of International and Development Studies at the University of Geneva.
Daniel Walton

Daniel Walton

Managing Director
OLPRO Ltd

Daniel Walton is the Founder and Managing director of UK camping brand OLPRO as well as a regular speaker on eCommerce, Sales, and on Social Media. OLPRO were voted the second best eCommerce site in the UK 2019 by the British Chamber of Commerce and being only 9 years old are already becoming an established brand internationally as well as in the UK. Daniel has focused the team at OLPRO on creating the brand and has seen the company grown from the back of it. Having worked in the Outdoor Leisure industry for over 20 years OLPRO was created to do something different for campers and outdoor enthusiasts.
James Howe

James Howe

Senior Adviser International Marketing and Branding
International Trade Centre

James leads advisory work on international marketing, branding and e-commerce in the Sector and Enterprise Competitiveness section of ITC. Project work involves working with institutional partners and groups of SMEs in developing and least developed countries, helping them to acquire capabilities to promote their goods and services in international markets.
James is programme manager for ITC’s “ecommerce Connect”, which supports inclusive access to e-commerce through training, networking and the provision of tools and advice.
Mike Adams

Mike Adams OBE

CEO
Purple

Mike Adams is CEO of Purple, an organisation changing the disability conversation with business. Purple see disability as a value opportunity and Mike is leading the development of products and services which are beginning to transform the landscape across all business sectors. Purple Tuesday, created and co-ordinated by Mike, has achieved national acclaim for its contribution to changing the customer experience for disabled people, including online accessibility. Mike’s previous working track record includes being one of the senior management team at the Disability Rights Commission, Director of the National Disability Team for higher education and co-director of a disability research centre at Coventry University. Mike was awarded an OBE in 2012 for his services to disability.

Claudio Lombardo

VP of Crossborder Ecommerce
TiendaMia

Claudio Lombardo leads global merchant relationships as well as business development efforts for Tiendamia.com.
He has joined the company in 2019 bringing with him experience on the Marketing and Strategy side of the ecommerce space as well as International Business development expertise.

Maria Arteaga

Head of Business Development
SoftBank Telecom Europe Ltd.

Maria Arteaga is a Business Development professional with over 15 years of experience in advertising sales and digital marketing in the EMEA and APAC regions. Her education in marketing and extensive experience working in the media industry has propelled her success over the years. She is fully trilingual in English, Japanese and Spanish with the capacity to work in multicultural environments. Throughout her career, Maria has worked on international accounts from all industries, helping to create, scale and optimise accounts. With notable events coming up in 2020, such as the Tokyo Olympics, Maria is confident that she and the Yahoo! JAPAN marketing team at Softbank Telecom Europe can offer the best skills and capabilities to support stakeholders that have an interest in entering the Japanese market.

Joe Metcalfe

Founder
Thrift+

Joe is the Founder of Thrift+, a service that makes it easier to donate your best second-hand clothes to your favourite charity and earn rewards to spend online. After a short career in strategy consulting, Joe set up the UK's first click and collect app for high street charity shops in 2015, before shifting focus to provide a donation service directly to individuals to help reward them for their generosity and encourage higher value donations. Thrift+ has recently extended their service to include bulk donations from retailers looking for alternatives to landfill and job-lotting of rejected returns and imperfect stock.

Romain Friess

Head of Business Development
Fnac

Romain has over 5 years of marketplace background. Before joining FnacDarty , he participated in the launch of two French leading marketplaces on the household appliances : Mistergooddeal.com and Darty.com. Following the merging between Fnac and Darty 3 years ago, he joined FnacDarty Marketplace leading the business development team which support and assist our key sellers and partners to on board our platforms and benefit from a huge exposure through 24M monthly unique visitors.

Nanako Aramaki

Japanese Market Consultant
SoftBank Telecom Europe Ltd.

Having over 10 years of marketing experience that span three continents and a variety of sectors, Nanako Aramaki is a cross-cultural, multi-lingual marketing and sales professional. Since joining SoftBank Telecom Europe, she has overseen sales and business development as a Japanese Market Consultant for their Yahoo! JAPAN division. Nanako and her team provide bespoke consultation for their clients on how to enter the Japanese market with digital marketing. With a deep cultural understanding of the market and its data, Nanako is able to direct businesses towards successful market entry and see greater conversions from their advertising campaigns. At RWB, Nanako will be representing Yahoo! Shopping, the growing Ecommerce arm of the popular web portal.

Giovanni Mautone

Merchant Integrations and Solutions Lead
eBay Europe

Giovanni leads a team of experts based in 7 different regions globally, responsible for the technical integration of key eBay Sellers and partners in Europe. This team provides technical consultancy and support to the eBay community of sellers and developers by integrating their systems with eBay via API, eBay tools or 3rd parties’ solutions. In the last 3 years, Giovanni has been onboarding Europe most known luxury fashion brands. Partnering with fashion experts to ensure the brands’ distinctive identity and required level of trust and authenticity is achieved through the onsite customer experience. Prior to joining eBay, he held roles as Solution Architect, Project Manager and Quality Assurance delivering complex multi-service platform solutions for big clients like Vodafone, O2, Telecom Italia and Orange. Giovanni holds an MBA from the UCD M. Smurfit Business School a PMI PMP certification and MSc in Telecommunication Engineering.

Romain Roy

Head of B2B Sales
Rakuten France

After 7 years in the tourism industry, Romain Roy joined Rakuten France in 2016 as a Business Developer in order to organise and manage the new development strategy. He currently holds the position of Head of B2B Sales for Rakuten France.

Linda Hakasalo

Strategic Sales Manager
real.de

Linda Hakasalo is currently working as Strategic Sales Manager at Germany's fastest growing marketplace, real.de, and has several years of experience in international online sales, online marketing and e-commerce. During the past years Linda has developed extensive knowledge of the biggest European marketplaces. She is an E-commerce enthusiast and always interested in sharing and discussing the newest trends and connecting with interesting people.

LONDON, UK | 27-28 FEBRUARY 2020

QUEEN ELIZABETH II CENTRE
Broad Sanctuary, Westminster, London SW1P 3EE

DIRECTIONS

The closest tubes stations are Westminster (District & Jubilee) and St James’s Park (District). The QEII Centre is also within walking
distance of Charing Cross, Victoria and Waterloo stations.

Buses 11, 24, 53, 77a and 88 all stop at Parliament Square. The QEII Centre is just to the west of the square, directly opposite Westminster Abbey.

Car parking spaces are limited. To find parking or to guarantee a space, please click here.